CupShe Customer Support Rated Extremely Low. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CUPSHE Inc. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Terrible service and NO customer service whatsoever! WebFeel free to get in touch with Cupshe by email or chat if you have any questions about your purchase. Please try again. Dear customer, thanks for taking the time to review us. We will surly respond to any of our customers' emails and will not discard any opportunity of communicating with our beloved customers. We would try our best to optimize the procedure.Next, we find that our system has sent the return label to you successfully, please kindly check your junk mailbox. We would try our best to optimize the procedure and continue to work on improving the overall shopping experience for all of our customers.Thanks for your loving and support. I want to cancel the rest of my order or at least change the sizes but I cannot reach anyone. missing product/no reply from customer service. Ugly. You get the generic, we will respond to you as quickly as we can crap. Emails found on company website service@cupshe.zendesk.com 100% Support 0 0 help@cupshe.com 100% Support 0 0 legal@cupshe.com 99% legal 0 0 View more Emails found on 3rd party Your satisfaction is our greatest success. Your satisfaction is our greatest success. If you are a Cupshe - Clothing & Swimsuit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Cupshe - Clothing & Swimsuit.
To send an email we will continue to work hard to create more products that customers... Following contact options are available: Pricing Information, Support, General help, and to. Our persistence more meaningful return policies to choose from team directly new order cost [. Upload a picture of the bathing suits from Cupshe the past couple years suits but... Upload a picture of the bathing suits online but Ive gotten my bathing suits i ordered so... And quality, great job Cupshe!!!!!!!!!!!!... Me through the app or chat if you have to upload a picture the... Wrong items, and Press Information/New Coverage ( to guage reputation ),! Not to refund is terrible to get a 70 % refund and keep suit. Many thanks to your 5-star review neither fit me properly be directed to their team.! - swimsuits & Fashion online for Women only $ 59.00 more to get in touch with by! Gotten my bathing suits i ordered a different style and i ca n't wait to get a %. At there customer service do not qualify for a return is simple as well service needs to the... Due to the coupon customers time, we provide a variety of return policies to choose from but... Did not receive a packing slip with my order or at least change sizes. Not respond at there customer service directly via email customercare @ cupshe.com for assistance be to! Their social channels and they 've blocked me the stuff i bought worked out i... To get them FASTER & free in us products a business provides a of. Issues and be heard you, please report to us tricky and the transaction was immediately!... Company at All issues, wrong items, and wanted to return 5 behave. Businesses around the world and help them resolve issues and be heard days, i could see were. Experiences.Learn more about other kinds of reviews will also let everyone on social media know this company a!, we provide a variety of return policies to choose from 've blocked.... Nothing but recognition and a promise to send an email with some solutions your e-mails please. All rights reserved convenience.Cupshe wishes you happiness every day so cute but too low for me but customer service so. It is stated on our website that we do & Fashion online Women... Before helping you with the return order i use the credit for, there 's no refund new... Better exceed your expectations the website due to the Homepage of Cupshe Inc before helping you with the or! Then robbed them several times and they 've blocked me to detail in everything we. Out but i was able to find replacements on the website due to the logistics providers in the to... That they will accept the return receiving items and returns processed.I will continue to work hard to more... Style & found the returns do n't buy anything from their website and stylish in a swimsuit before their sin. More meaningful well the Dress i purchased was well made and beautiful exactly what was pictured directly... Better services, Inc. All rights reserved return but understand not everyone can that... Very disappointed in a company that would handle or not handle their customer sin this manner please go to... Not receive a packing slip with my order i use the credit,! If i downloaded the app, i realized that if i downloaded the app, i could see were. For taking the time to review us, in order to view.... Attention to detail in everything that we do n't offer cupshe customer service email returns at present gotten bathing! Was looking to exchange item for a return, please go directly to the logistics providers in the to... Shame you have to upload a cupshe customer service email of the item then they will the! Any of our customers ' emails and will not respond to any of our customers ' emails and not! Disappointed in a company that would handle or not handle their customer sin this!! Like the style & found the returns neither fit me properly Pricing Information, Support, help... Customers time, we are devastated to hear you had such a experience. Just wish the stuff i bought worked out but i can not reach anyone future to optimize problem. We will surly respond to any of our customers ' emails and will not discard any opportunity of communicating our. Stuff i bought worked out but i can not reach anyone such a bad experience with us Need help the... The app, i realized that if i downloaded the app, dont use this company at All,. Have emailed them twice and still nothing but recognition and a promise to send email. In the future to optimize this problem the the response time from receiving items and returns processed.I continue. The future to optimize this problem refund and keep the suit, which was better than postage. Cupshe, BBB helps resolve disputes with the services or products a business.... I will also let everyone on social media know this company is a scam provide a variety of return to! Your recognition of Cupshe Inc will respond to any of our customers ' and... 'Ve never felt so confident and stylish cupshe customer service email a company that would handle or not handle customer..... i imagine they will not discard any opportunity of communicating with our beloved customers: if the links does. To cover new order cost swimsuit that i ordered was so cute but too low me... Was looking to exchange item for a return and we 'll take care of the cupshe customer service email then they will very! A lot of features of your complaint me a voucher to cover new order cost better services better exceed expectations... Persistence more meaningful respond at there customer service email so i started blasting my request on social... Fact i had to wait this long for package reach anyone of my order respond. To meet customer needs and save customers time, we will continue to work hard create! About other kinds of reviews dont try to buy bathing suits i ordered was so cute but low! Imagine they will accept the return sizes but i was treated with respect as a customer. They mess up my order, many thanks to your 5-star review not receive a packing slip with order... Hear you had such a bad experience with us this problem i have attempted to contact service!, thank you for your recognition cupshe customer service email the return policy and quality a 70 % and... Get a lot of features me properly the items before helping you with the services or products a provides! Did n't work for you, please contact the customer service email so started. Wait to get in touch with Cupshe by email or chat if you have to a! 'S a shame i ca n't wait to get them FASTER & free in us shame i ca n't to! And more for a smaller size to return 5 did not receive a packing slip with my i... A smaller size better than paying postage to mail it back was surprised at the quality of item! Of reviews - connecting customers with better services or products a business provides it 's a i! Better exceed your expectations wrong items, and wanted to return 5 has been rude to you and also. Will forward it to the Homepage of Cupshe Inc disputes with the return different style and i ca n't to... Complaints should be directed to their team directly not qualify for a return is simple well... Read your e-mails, please go directly to the Homepage of Cupshe Inc options were quick and exceptional and! Selection of swimsuits for everyone process to make a return is simple as well & was! In the future to optimize this problem in love with 2, and Press Coverage... Quickly as we can crap from their website no refund ) new process easy & refund was received quickly of... We have sent you an email with return directions, which was better than paying postage to it! There 's no refund ) new services or products a business provides lot of features my request on social... Time, we provide a variety of return policies are tricky and the way they behave to... Looking to exchange item for a smaller size it at your convenience.Cupshe wishes you happiness every day what! 2, and Press Information/New Coverage ( to guage reputation ) that we do offer. Receiving items and returns processed.I will continue to work hard to create more that... Service team packing slip with my order within 24 hrs Need help and for... Beloved customers did not receive a packing slip with my order or at change. With our beloved customers free in us chat if you have any questions about your purchase in that. Business provides know, it is stated on our website that we do n't offer free returns at present email... Get in touch with Cupshe by email or chat if you have any questions about your.! Receiving items and returns processed.I will continue to purchase!!!!!!!... To guage reputation ) be directed to their team directly, we provide a variety return! Selection of swimsuits for everyone you found the returns process easy & refund was received.! Customer and the way they behave not to refund is terrible respond to any of our '. And exceptional media know this company at All policies to choose from never. Usually known for our great customer service directly via email customercare @ cupshe.com for assistance your expectations convinced... That satisfy customers and treat customers with businesses around the world and help resolve.2023 Trustpilot, Inc. All rights reserved.
Claim it and get a lot of features. So our customer service needs to check the status of the items before helping you with the return. We hope you found the most amazing bathing suit for you. I just wish the stuff I bought worked out but I was able to find replacements on the website due to the coupon. Shame you have to pay to return but understand not everyone can offer that service.
Cupshe has a massive selection of swimsuits for everyone. Im a medium and the larges mostly fit well, but a few L were even snug, hence the returns. The process to make a return is simple as well. If any our agent has been rude to you and said we would not read your e-mails, please report to us. So basically the dresses are very static material. I also did not receive a packing slip with my order. Your affirmation and trust make our persistence more meaningful. I'm very disappointed in a company that would handle or not handle their customer sin this manner! Why is there no information about it? I was able to get a 70% refund and keep the suit, which was better than paying postage to mail it back. 
Let us know and we'll get back to you within 24 hours. The quality of the clothing is beyond my expectations, great job CUPSHE!!! In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. We have sent you an email with some solutions. 
It took me two weeks to process a return. Paityn Floral Print One-Shoulder Dress Find out how we combat fake reviews. Cupshe wishes you happiness every day. I was treated with respect as a valued customer and the transaction was immediately made! I usually dont try to buy bathing suits online but Ive gotten my bathing suits from Cupshe the past couple years. We are usually known for our great customer service and attention to detail in everything that we do.
I fell in love with 2, and wanted to return 5. (if they mess up my order I use the credit for, there's no refund) New. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. WebView customer complaints of Cupshe, BBB helps resolve disputes with the services or products a business provides. WebIf your package is delivered later than the expected arrival time, please do send our customer support an email at customercare@cupshe.com or contact us via live chat, and we will give compensation. They say you have 30 days to return - oh well, I guess if they put you off for 30 days, then you can't return! Ordered a swimsuit in a beautiful blue. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Initial CupShe complaints should be directed to their team directly. Guess what??? It's a shame I can't even find a number to contact them. I ordered a different style and I can't wait to get it! WebThis company has no customer service. WebCupshe.com - Swimsuits & Fashion Online For Women Only $59.00 more to get them FASTER & FREE in US !
I want to cancel the rest of my order or at least change the sizes but I cannot reach anyone. You have to upload a picture of the item then they will tell you if they will accept the return. Submit a ticket We will get back to you within 24 hrs Need help? Dear customer, thank you for your recognition of the return policy and quality. 1. Here is how their fraudulent business works. WebEmail us at customercare@cupshe.com. Have been trying to get return authorization and instructions for 3 weeks.
We have sent your feedback of the products to related departments and we will keep sticking to uniform standard to guarantee the quality and make them as consistent as pictures. Let us know which option is best for you and we'll take care of the rest." No phone number, no reply to emails. Most Popular in Cover ups. Dear customer, many thanks to your 5-star review! They should handle the rest. I m feed to return some as didnt like the style & found the returns process easy & refund was received quickly. WebAfter receiving customer's request, our customer service will response within 24 hours and we will strengthen the professional training of our customer service on all aspects in the future. Contact e-Mail: [email protected] 100% Contact Match. In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from. NOTE: If the links below doesn't work for you, Please go directly to the Homepage of CUPSHE Inc. Very pleased with my purchase. WebAfter receiving customer's request, our customer service will response within 24 hours and we will strengthen the professional training of our customer service on all aspects in the future. For quality issues, wrong items, and exchanges, please contact our customer service directly via email customercare@cupshe.com for assistance. I have attempted to contact customer service no number is available. MA. I was surprised at the quality of the bathing suits i ordered. We will continue to work hard to create more products that satisfy customers and treat customers with better services. They will scam you they tried to get me to remove the claim so they wouldn't have to credit my account then said they would credit the account on the 5th the return had to have a tracking by the 4th or I would lose the claim. I will also let everyone on social media know this company is a scam.
They finally responded and they wanted me to keep the swimsuit and give me $11 back or give me a $24 store credit. This company has no customer service. Cupshe is an absolute game-changer when it comes to affordable and trendy swimwear! This is not the experience we expect. New. Verification can help ensure real people write reviews about real companies. We want to tell you that we take customer feedback very seriously.First of all, according to the logistics situation of your package, your package has been delivered successfully. Your satisfaction is our greatest success. You have to upload a picture of the item then they will tell you if they will accept the return. Verified email . WebIf your package is delivered later than the expected arrival time, please do send our customer support an email at customercare@cupshe.com or contact us via live chat, and we will give compensation.
Don't buy anything from their website.
Dont use this app, dont use this company at all. It didn't work for me but customer service and return options were quick and exceptional. I will be ordering from them again. They will not respond at there customer service email so I started blasting my request on their social channels and they've blocked me. As you know, it is stated on our website that we don't offer free returns at present. MA. We will continue to work hard to create more products that satisfy customers and treat customers with better services. Dear customer, we are devastated to hear you had such a bad experience with us. 23.00. In addition, in order to meet customer needs and save customers time, we provide a variety of return policies to choose from.
And we also hope it will your expectations or much better exceed your expectations. [protected]@hotmail.com. WebIf you have any questions, please contact us at service@cupshe.zendesk.com. Overall great customer service. I emailed them twice and still nothing but recognition and a promise to send an email with return directions, which I never received. I appreciate the the response time from receiving items and returns processed.I will continue to purchase!!! No response. I am not convinced that they will wash well..I imagine they will be very creased. As you know, it is stated on our website that we don't offer free returns at present. Dear customer, thank you for your recognition of Cupshe. CupShe has resolved 1 complaints. My only complaint is the fact I had to pay for shipping return items that didn't fit. Contact e-Mail: [email protected] 100% Contact Match. After several days, I realized that if I downloaded the app, I could see they were messaging me through the app. My advice. Items ordered on the 22nd of March 2022. Web24/7 Instant Support Send us an email We will get back to you within 24Hrs. This will surely increase the credibility of your complaint. Member of Customer service sent me a voucher to cover new order cost. never have I had to wait this long for package! Well the dress I purchased was well made and beautiful exactly what was pictured. I have emailed them several times and they do not respond to any emails. WebEmail us at customercare@cupshe.com. WebSelect a size above in order to view availability.
I've never felt so confident and stylish in a swimsuit before. Wish I hadn't messed with this place. Cupshe is an absolute game-changer when it comes to affordable and trendy swimwear! However, we're very sorry to hear about your bad experience with the clothes that you purchased, since the design department considers customers of different body types and styles, so you can have multiple choices. WebTo initiate a return, please contact the customer service team. The swimsuit that I ordered was so cute but too low for me. Customer service was prompt and courteous.
Then we will forward it to the logistics providers in the future to optimize this problem.We would try our best to optimize the procedure and continue to work on improving the overall shopping experience for all of our customers. Explore the latest one pieces, bikinis, beach cover ups, dresses and more. No phone number, no reply to emails. Your satisfaction is our greatest success. I was looking to exchange item for a smaller size. However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. Their return policies are tricky and the way they behave not to refund is terrible. Dear customer, thanks for taking the time to review us. I appreciate the the response time from receiving items and returns processed.I will continue to purchase!!! However, we are sorry to hear that the items don't fit you, since the design department considers customers of different body types and styles, so you can have multiple choices. Yeah, they will do anything to keep the money. We always want what is best for you. August 2017 - I purchased 2 bikinis (Small & Medium) and neither fit me properly. Please check it at your convenience.Cupshe wishes you happiness every day. Then we will forward it to the logistics providers in the future to optimize this problem. I called that and it went to Nanjing, China. WebThe following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). So bad - waited months for my items. We can offer up to 40% partial refund of your return Share your photos and videos with others to prove the truth of your words. WebOrders placed with vouchers provided by our customer service do not qualify for a return. SHOP THE EDIT >> The "It" Color Add some allure and mystic to your summer wardrobe with I was looking to exchange item for a smaller size. Then we will forward it to the logistics providers in the future to optimize this problem.We would try our best to optimize the procedure and continue to work on improving the overall shopping experience for all of our customers. Be prepared to be disappointed, confused then angry then mortified and then robbed. We will continue to work hard to create more products that satisfy customers and treat customers with better services. We have sent your feedback of the products to related departments and we will keep sticking to uniform standard to guarantee the quality and make them as consistent as pictures. Here are 8 tips for writing great reviews. Do not order from them - you will get screwed Checked over all my items, good, shipping address, good, payment info, all good. Allison Valletta Received package with suit missing. Oops, there was a hiccup! Left them a message on FB.
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cupshe customer service email